Sales applications team intern/apprentice
Date: 4 Oct 2024
Location: Paris, FR, 92300
Company: International SOS
International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.
About the role
As a Sales Applications Team Intern or apprentice, you will be an integral part of our Global Customer Success Agenda. Your primary responsibilities will include providing end-to-end user support for our Sales and Marketing Application team, helping to identify gaps in current system designs, and ensuring smooth functionality through troubleshooting and testing. You will also assist in building reports and dashboards that enhance our decision-making processes.
Key responsibilities
In this internship, you will have the opportunity to:
- Collaborate with the Sales Application Team to ensure the functionality of Salesforce CPQ and CLM tools.
- Troubleshoot existing design functionalities, performing quality assurance testing and obtaining end-user sign-off before deployment of proposed solutions.
- Assist in planning and facilitating User Acceptance Testing (UAT) phases, ensuring that any post-go-live issues are identified, tracked, reported on, and resolved promptly.
- Provide updates on open bugs and resolution plans while effectively tracking all open actions for easy reporting.
- Support the team with ad-hoc tasks such as template tagging and testing.
About you
- Currently pursuing a Master's degree (Bac+4/5) in a Business School, you are seeking a 6 months internship or 1 year apprenticeship
- You have prior experience in a sales department or customer success, or related fields.
- You speak French and English fluently.
- Basic understanding of Salesforce is a plus
- Excellent problem-solving skills with the ability to troubleshoot technical issues effectively.
- Strong communication skills to collaborate with various stakeholders.
Benefits
- A dynamic, stimulating, and international working environment where your qualities will be highlighted.
- A friendly international team in which you can be supported and manage projects independently.
- Reimbursement of public transport costs up to 50%.
- Lunch vouchers at €9, with 60% covered by the employer.
- One day of authorized absence per working month (maximum of 6 days).
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At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support.
International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2024.