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Business Analyst / Data analyst - Stage / Apprentissage

Date: 28-Jan-2023

Location: Paris, 75, FR

Company: International SOS

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

About the role

We have an excellent opportunity for an enthusiastic Data Analyst / Business Analyst apprentice or 6 months intern from January 2023 to support the Global Director, Quality and Insights.

You will be in charge of building data sourced from internal process flow tools, SalesForce and Services cloud, to analyse and document process, compliance and provide some structured information for end users and internal stakeholders, improving existing delivery process and deploying the client satisfaction survey and share analysis and insights to the Sales community.

Key responsibilities

Design of Dashboards to monitor compliance, teams’ performance and other CoE related activities

  • Collecting and consolidating requirements from the CoE stakeholder
  • Identifying and organising data sources 
  • Ensuring data flows are set on a sustainable way
  • Designing tables and visuals adapted to their final audience

 

Document and Analyze existing process flows, participate in the To-be implementation 

  • Making the inventory of existing reports offered on the internal self-service platform
  • Creating or update some documentation related to the platform (user guide, support sheets for the developers)
  • Analysing potential redundancies and dependencies between the various reports
  • Proposing enhancements and simplification of the report offer and help with the execution

 

#LI-Onsite

About you

  • You are preferably studying a Masters including an analytical component and are looking for a 6-month internship from January.
  • You have a sense of data and advanced knowledge of Excel
  • You have knowledge of SQL, Power BI and other data analysis tools
  • Knowledge of NPS methodology is an asset
  • You are fluent in English (C1 / C2)

Benefits

You will be part of a highly motivated team in an international, dynamic and diverse environment. 
You will have acces to an excellent platform for you to grow your personal and professional skillset to build up your own career within an international network across different cultures and countries.
You will be able to do home office on a regular basis with flexible working hours.
 

At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development.  We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2021.