Date: 1 Apr 2024

Location: London, GB, W4 5YE

Company: International SOS

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.

About The Role


  • Is it time to move away from the demands of the clinical environment?
  • Are you passionate about nursing and looking for a change?
  • Looking to apply your experience in a corporate office?


We are looking for experienced nurses to join our international team in West London.  This is a fantastic opportunity for nurses to move from the demands of a clinical environment to an office based role whilst still applying their nursing expertise. 


A highly rewarding and customer centric position which focuses on the needs of our patients across the globe. You will be responsible for:


  • Routine medical case management
  • Undertaking policy reviews for healthcare services, issuing authorizations and other case related administrative tasks
  • Providing medical advice and recommendations by speaking directly to patients and clients wherever they are based
  • Liaising with international medical professionals to obtain medical assessments for patients who are hospitalised or being treated overseas
  • Reviewing medical reports and referrals
  • Provide case direction and medical due diligence to patients on the TRICARE program
  • Provide medical input toward the planning and progress of operational issues relating to medical case management


About You


  • Registered General Nurse (must be currently registered with the UK NMC - Nursing and Midwifery Council)
  • Previous experience in clinical case management desirable
  • Previous telephone triage experience desirable
  • Experience in one or more or of the following areas:

1.    Primary Care / General Medical / Surgical

2.    Acute care (ICU/ED) 

3.    Cruise ship nursing

  • Excellent written and spoken English language
  • Good IT skills




  • International, modern and vibrant work environment
  • Starting salary of £41,400 
  • Performance-based salary review every 12 months
  • Structured career path with genuine career progression in a global organisation
  • Continuous professional development and dedicated revalidation support
  • Shift patterns (no night shifts)
  • Full-time (paid) induction training, regular coaching to further support and develop your skills
  • Pension scheme, BUPA private health care and dental plans
  • Offices located in Chiswick Business Park with excellent access to local transport options
  • The business park has access to an on-site health and fitness centre, subsidised on-site canteen, access to bikes, showers and lockers
  • Warm, supportive and open company culture
  • We celebrate diversity on a global scale and encourage every colleague to bring their personal best by creating an environment of inclusion and equal support



At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development.  We encourage every person to be their personal best by creating an environment of inclusion, equality and support.


International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2022.