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Localization Project Manager, Medical and Security Content

Date: 19-Nov-2022

Location: London, LND, GB

Company: International SOS

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

About the Role:


Are you looking to for a role where you can make an impact whilst also gaining genuine job satisfaction?
Make a difference, every day.

International SOS are recruiting for a Localization Project Manager, based in London, United Kingdom who will be responsible for the provision, oversight, review, and on-schedule delivery of translation and multilingual services for assigned print and/or digital projects. 

Key Responsibilities:

•    End-to-end ownership of localisation processes and lifecycle as applicable, e.g., pre-processing, translation, post-processing, quality assurance, and continuous improvement.
•    Understand requirements and (re)design and execute the localisation model and strategy based on an audience-centric content approach and objectives for SimShip and continuous localisation.
•    Identify and drive the deployment of translation enabling technologies that serve best the organizational objectives, strategy, and the feasibility criteria, e.g., Machine Translation, Translation Management System, Translation Memories, Terminology Databases, CAT tools.
•    Drive and execute Machine Translation (MT) strategy and help accelerate MT and Real-time localisation vision.
•    Analyse Machine Translation output and feedback on post editing for quality improvements, and clean up TMs, feed glossaries into MT engines.
•    Analyse different evaluation metrics for MT engines and post editing output.
•    Test and document the results of output of trained MT engines and post edited output.
•    Manage the review of human post-edited output to produce high-quality training for MT engines.
•    Support the team with creating guidelines and documentation on best practices for post-editors.
•    Manage schedules, costs, quality, and vendor relationships

About you:

•    An excellent standard of written and spoken English is essential
•    Proficiency in any other language is a great advantage
•    Bachelor’s degree or equivalent level qualification in a related field (linguistics, translation, IT, Localisation)
•    Well-rounded knowledge of localization processes and workflows, experience gained on both on the client side and supplier side preferred
•    Experience in proofreading or post-editing machine translated content preferred together with experience in using CAT Tools / other localization tools 
•    Understanding of MT (SMT, NMT) and Machine Learning basics
•    Knowledge of MT metrics and algorithms for quality evaluation
•    Knowledge of most common mistakes by machine translation and how to categorise and prevent them.
•    Knowledge of connectivity of translation memories and terminology databases with MT.
•    Strong analytical, writing and editorial skills 
Required Competencies 
•    Clear and fluent communication skills; Expresses opinions, information and key points clearly; Makes presentations and public speaking with skill and confidence; Responds quickly to the needs of an audience and to their reactions and feedback; Projects credibility.

•    Applies specialist and detailed technical expertise; Develops job knowledge and expertise through continual professional development; Shares expertise and knowledge with others; Uses technology to achieve work objectives; demonstrates appropriate physical co-ordination and endurance, manual skill, spatial awareness and dexterity; Demonstrates an understanding of different organisational departments and functions.

•    Analyses numerical data, verbal data and all other sources of information; Breaks information into component parts, patterns and relationships; Probes for further information or greater understanding of a problem; Makes rational judgements from the available information and analysis; Produces workable solutions to a range of problems; Demonstrates an understanding of how one issue may be a part of a much larger system.

•    Produces new ideas, approaches or insights; Creates innovative products or designs; Produces a range of solutions to problems; Seeks opportunities for organisational improvement; Devises effective change initiatives.

- Some travel may be required


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At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development.  We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2022.