Share this Job

Digital Data Analyst

Date: Jul 20, 2022

Location: London, LND, GB

Company: International SOS

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.



Are you looking to for a role where you can make an impact whilst also gaining genuine job satisfaction?

Make a difference, every day.

International SOS are recruiting for a Digital Data Analyst to join the MSAS content team at International SOS in Chiswick London. This is an exciting opportunity to join a team who have been supporting thousands of clients every year with their health and wellbeing and have continued to do so throughout the pandemic and in times of crisis.


The Digital Data Analyst will support the overall management of information, data analysis and reporting across the MSAS Content Services Business Unit to identify and publish insightful analysis and trends as part of our core medical and security content. You will identify opportunities for improvement and innovation relating to how our information surfaces to and is consumed by our clients. Your main focus will be to support the overall MSAS business intelligence and data analytics function and the execution of the broader MSAS BI roadmap.


Key Responsibilities:


•    Extract, transform, analyse and share data with relevant business stakeholders
•    Create and maintain business intelligence tools for stakeholders, surface insights from primarily MSAS Content Services Business Unit related data 
•    Proactively analyse data and identify value-adding trends and insights that can be highlighted to business stakeholders 
•    Using excellent presentation and influencing skills, deliver insights and recommendations to the MSAS leadership community in a compelling way
•    Using excellent data visualisation and design skills, contribute to the MSAS content production cycle itself
•    Identify opportunities for automation, improvement in time to market and quality of insights and work with MSAS Data CoE developer colleagues to achieve them
•    Support the demand management process around MSAS reporting and contribute to the MSAS BI & Data Analytics roadmap with new ideas
•    Support any recurring business intelligence requirements of the MSAS CS BU ads well as the MSAS leadership community
•    Maintain in-depth understanding of and act as subject-matter expert on CS BU data and processes
•    Maintain high-level understanding of broader MSAS service delivery
•    Champion data privacy and security policies with stakeholders at all times

Required Skills and Knowledge


•    Strong business acumen, combined with technical skills 
•    Ability to communicate in English fluently; to read and write effectively; fluency in other languages an advantage
•    Excellent communication and presentation skills, and the ability to influence through business knowledge
•    Ability to work in a multi-cultural environment, adaptable, agile-minded with a strong networking mindset 
•    Problem solving and root-cause analysis skills
•    Excellent attention to detail
•    The ability to manage numerous projects simultaneously 

Technical skills: Advanced knowledge of a BI tool (MS Power BI preferred), SQL scripting, experience with digital analytics tools, working knowledge of relational databases, data processing, data privacy, data modelling and visualisation. Proficient user of MS Office 365 applications and other office applications, such as Salesforce customer relationship management.
Desired skills: Strong data visualisation and design skills, experience with graphic design, ability to present both quantitative and qualitative data and findings. Some experience with text mining/ Python is preferred 


At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development.  We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2021.