Security Specialist, Information & Analysis

Essential Job Duties and Responsibilities:

The Security Specialist, Information & Analysis (SSI&A) is an integral member of the regional security I&A team and Global Threat Monitoring Centre (GTMC). Under the direction and guidance of the Security Director, I&A, as well as the regional and Global Threat Monitoring Lead Security Analysts, the Security Specialist, I&A will undertake the collection and processing of information & analysis to provide timely security assessments and advice to International SOS’ clients and internal stakeholders, through primarily, but not exclusively, written reports.

As a specialist in the GTMC, the SSIA will support the delivery of tactical and operational intelligence reports to enable client decision-making in line with the GTMC’s operational structure. The SSIA will leverage collection tools to conduct monitoring of regional developments and delivery of corresponding security reports across a global remit. The SSIA will also support key intelligence requirements within the crisis management and operational planning contexts.

The Security Specialist, I&A will be tasked with supporting a range of intelligence needs, including, contributing to security assistance operational planning and readiness tasks by targeted research against specific security information requirements.

The Security Specialist, I&A is expected to collaborate closely with the Content Services professional community of researchers, multimedia specialists and editors to deliver a shared vision of audience-centric and multimedia digital production.                                                                                                                                             

The Security Specialist, I&A will also be tasked with the delivery of high-quality security risk assessments, advice and the coordination of security assistance on a profile and itinerary-specific basis to travellers, international assignees, domestic nationals, and client risk managers, as required by roster and surge requirements. The Security Specialist, I&A will also support on an ad-hoc basis with the delivery of security I&A consulting deliverables, client engagements and contribute to projects relating to functional enhancements, such as the evaluation of collection tools, delivery of escalation matrices etc.

Key Responsibilities:

Core Client Support: 

• Ensure client awareness of the current security environment in countries in the region(s) through all-source research, processing and analysis in line with the Lead Security Centre and Global Threat Monitoring Centre priorities.
• Report and escalate security or disruption issues affecting International SOS’ clients in line with reporting guidance and thresholds.
• Contribute to the delivery of forward-looking security I&A in support of standing and dynamic priorities.
• Contribute to operational planning and readiness as required by conducting research into specific security-related questions in order to inform International SOS’ operational posture.
• Support priority intelligence requirements in line with regional and global crisis management procedures.
• Contribute to ensuring International SOS has a best-in-class security I&A and Assistance operation by participating in projects relating to functional enhancements, such as collection tools and trainings. 
• Deliver verbal and written security risk assessments tailored to an organisation or individual’s s profile and itinerary, escalating to senior management as required.

   

   

   

   

   

   

   

Key Responsibilities (cont.):

Consulting Delivery & Sales, Marketing Support

• As required, deliver safety and security trainings and workshops as well as engage in client specific security intelligence consultancy tasks as required.
• Support the Sales and Marketing teams in the articulation of International SOS’ services and in providing functional expertise in client facing forums such as webinars
• Support the production of escalation matrices and other consulting deliverables as required.

Personal Development:

• Build an understanding of all current events affecting the regional and global security environments and learn the best practices in implementing an operational all-source intelligence cycle as well as security risk mitigation, incident response and crisis management planning
• Attend a structured induction programme focusing on developing research and analysis skills in addition to security risk assessments, as well as wider training courses relating to the work of security risk mitigation as agreed with line management.

Required Skills and Knowledge:

• Strong knowledge of the global political and security landscape .
• Excellent written and verbal communication skills including ability to explain complex situations to non-expert audiences in English.
• Ability to critically analyse multiple streams of information under time pressure and produce actionable insights.
• Strong IT skills including Microsoft Office Suite and other applications.

Required Competencies:

• Working with People. Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognizes the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates.

• Delivering Results & Meeting Customer Expectations. Focuses on customer needs and satisfaction; Sets high standards for quality and quantity; Monitors and maintains quality and productivity; Works in a systematic, methodical and orderly way; Consistently achieves project goals.

• Following Instructions & Procedures. Can work in line with clear guidance and procedures without need for direct supervision; escalates appropriately for direction; Demonstrates commitment to the organisation; Complies with legal obligations and safety requirements of the role.

• Coping with Pressure & Setbacks. Works productively in a pressurised environment; Keeps emotions under control during difficult situations; Balances the demands of a work life and a personal life; Maintains a positive outlook at work; Handles criticism well and learns from it.

• Writing & Reporting. Writes clearly, succinctly and correctly; Writes convincingly in an engaging and expressive manner; Avoids the unnecessary use of jargon or complicated language; Writes in a well-structured and logical way; Structures information to meet the needs and understanding of the intended audience.

• Analysing. Analyses numerical data, verbal data and all other sources of information; Breaks information into component parts, patterns and relationships; Probes for further information or greater understanding of a problem; Makes rational judgements from the available information and analysis; Produces workable solutions to a range of problems.

Required Work Experience:

• Proven experience in security intelligence or related field: military, government, NGO, journalism; relevant academic studies.

Preferred experience:

• Experience in writing to senior management and decision makers.
• International work experience.
• Experience of working in a customer/client focused role.

Required Qualifications:

• Undergraduate degree (or relevant professional training) in a field related to security, risk management, international politics or international relations.
• Master’s degree in similar fields an advantage.

Required Languages:

• Excellent spoken and written English language.
• Other language proficiency desirable.

#Americas

Travel/Rotational Requirements:

• Some travel, sometimes on urgent request.
• Day shift work including occasional overtime based on operational requirements.