Coordinating Nurse

Purpose:

The Coordinating Nurse (CN) will be responsible for the delivery of high professional standards, best practice 
standardsand effective medical assistance services for all clients of International SOS. The CN provides nursing 
support to the 24 hour Assistance Centre (AC) combined with coordinating medical evacuations working 
collaboratively with the operations, security and other medical team members throughout the world.

Schedule:

• 3 days x 13 hour shifts (consecutive)
• 4 days x 10 hour shifts
• Day shift only, no night shift required.
• Office-based role located at new office building at 785 Arbor Way, Blue Bell, PA

Responsibilities:

Medical Assistance Services:
• Provide professional telephonic nursing consultations and referrals to patients.
• Monitor the appropriateness of medical treatment and care provided.
• Understand and manage different case types confidently.
• Obtain medical reports from treating doctors to coordinate patient needs.
• Monitor medical aspects of evacuations and repatriations, including assessing the necessity and 
means of evacuation.
• Complete medical documentation accurately and timely.
• Assess cases based on medical elements, acuity, and geographical location to facilitate appropriate 
medical assistance.
• Maintain open communication with medical and operational team members.
• Document patient case notes and details in the electronic case management system.
• Receive and assess medically related calls.
• Collect logistical, medical, and collateral histories related to medical events/incidents.
• Provide medical advice within the Clinical Nurse’s scope of practice.
• Organize and supervise appropriate medical assistance for clients, including obtaining medical 
reports, organizing referrals, and recommending medical transportation.

Medical Transportation:
• Consideration for medically escorted missions after meeting key aspects of medical case 
management.
• Complete annual training and meet medical transportation standards.

Required Skills & Knowledge:

• Proficiency in Microsoft Word, typing, computer and communication skills
• Good global geographical knowledge preferred 

Required Qualifications:

• United States Registered Nurse Licensure (current)
• BLS certification (current) - Required 
• ACLS certification (current) - Required
• PALS (current) – Preferred

Required Work Experience:
• Three years of recent inpatient clinical experience, (areas like ER, ED, Trauma, Med-Surg, etc)

Travel / Rotation Requirements: 
• Oppportunities for travel exist although not required
• Rotation of shifts is based on the needs of the AC