Security Manager, Japan

Date: May 1, 2025

Location: Tokyo, JP, 107-0052

Company: International SOS

Essential Job Duties and Responsibilities:

Security Manager, Japan will drive security business growth across Workforce Resilience subscription, security consulting, training, and managed services. The role provides direct support to International SOS’s distribution team in order to drive customer satisfaction and sustainable growth.

This position will act as the security risk professional peer to our clients and will be responsible for building on existing relationships and creating new ones within the client ecosystem to become a key advisor and strengthen relationships.

Description:

  • Be the security subject matter expert and partner for the commercial team in Japan.
    • Work closely with Account Managers and Account Executives to increase client stickiness and identify WFR related upsells (conversions, pop increase, cross border) and security consulting and training opportunities.
    • Work closely with the BDMs to identify new business opportunities, nurture them and develop new business acquisition.

 

  • Act as a subject matter expert on security for consulting solutions; attend meetings with clients and prospects to scope solutions and drive client engagement.
  • Identify consulting, programmes and managed service opportunities in collaboration with the Japan Sales team.
  • Ensure high quality delivery of consulting solutions in Japan across a broad range of topics including risk assessment, analysis, security escalation planning, security policy and crisis management, in line with client expectation and group’s security services standards.
  • Actively engage in appropriate social, professional, media and networking activities and events in Japan which strengthen International SOS brand recognition in the security and risk management industry.
  • Working with Japan marketing team, drive strong thought leadership activities, taking the lead on webinars, seminars and other speaking and writing engagements, to help strengthen International SOS brand in the security, risk and HR/mobility management community.
  • As a secondary responsibility, support security operations in information & analysis, security assistance when and where required including monitoring and scanning of security incidents, providing regional security teams with insight and analysis, as well as being part of the Incident Management Team on ground worldwide.

Requirements

Desirable Work Experience

  • Experience in security: corporate, consulting, military, police, intelligence, NGO, disaster management or relevant field of academia
  • Security risk assessment, planning or crisis management expertise
  • Client account management experience
  • Business development related experience advantageous
  • International travel and work experience

Qualification

  • Bachelor’s degree (or equivalent experience) in security, politics, international relations, law enforcement, criminal science, disaster management or related field

Required Languages

  • Japanese (native level,), English (business level)
  • Additional language highly appreciated

Travel / Rotation Requirements

  • Regional and international travel dependent on business needs
  • Willingness to work outside of normal duty hours, in support of client and operational requirements

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