Payment Manager, Government Services Japan

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Date: May 31, 2025

Location: Tokyo, JP, 107-0052

Company: International SOS

Essential Job Duties and Responsibilities:

We are seeking a detail-oriented and strategic Payments Manager to oversee and optimize our payment operations. This role will be responsible for all aspects of payment processing, ensuring compliance with regulatory standards, and driving efficiency in transaction workflows. The ideal candidate will have a strong background in financial operations, payment systems, vendor relations and team leadership.

Description:

 

  • Manage the team to ensure timely receipt and proper tracking of provider invoices
  • Ensures all payments are released timely and meet provider payment terms. Payments to be done every 15th and 25th of the month. One-off payments on urgent need basis.
  • Manage vendor registration process including bank details with Network Service manager
  • Reviews aged accounts payable listing and performs research to resolve issues
  • Coordinates with the Claims and Billing teams to resolve any queries or outstanding items required to processing and paying a claim
  • Replies to Provider inquiries as needed
  • Maintains effective communication with direct reports, supervisory and other management team, and provide timely updates on situations that impact productivities and efficiencies
  • Ensures protection of private health and personal information by adhering to all HIPAA and PCI compliance regulations for monitoring billing and reimbursement related data.
  • Actively participates in day-to-day office activities, including a variety of meetings and task force groups to improve processes
  • Completes additional, related duties as assigned by Carrier Claims Management Director or General Manager, as needed

Requirements

Required Work Experience 

  • 5+ years of experience in payment operations, treasury, or financial services.
  • Strong knowledge of payment types, processes and systems (e.g., SWIFT, SEPA, RTP, ACH, card networks, Kyriba, Japanese Zengin Format).
  • Excellent analytical, organizational, and communication skills.
  • Proven leadership and team management experience.
  • Experience in multi-cultural and fast paced environment (ideal but not essential).
  • Minimal of five (5) years of business office experience in a small to medium size organization, preferably in the health or financial sectors
  • Demonstrating customer services skills, preferably in the private sector
  • Prior bookkeeping or accounting experience a plus
  • Highly proficient IT skills, particularly Microsoft Excel

Required Qualifications 

  • Bachelor Degree in Finance, Accounting, Business Administration or equivalent
  • US or JP CPA qualified is plus.

Required Languages 

  • Japanese – Native Level
  • English – Business Level

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