Near Patient Nurse (Kanto)

Clinical: The role of the Near Patient Nurse is to provide medical case management and communication when a Prime or Prime Remote beneficiary is sought in the overseas Purchased Care Sector Provider (PCSP).  The Near Patient team will work collaboratively with the PCSP, in country US Military Facility/s and the Near Patient Team to manage the episode of care keeping the beneficiary at the center of all considerations.  Escalations to senior Near Patient Team members as determined by the medical situation will be required based on the clinical situation.  

Governance: In addition the Near Patient Medical Nurse will work in close association with the Clinical Quality Team and the organization underneath it on the quality and safety of providers up to and including auditing and credentialing TRICARE providers in a given area.  The Near Patient Nurse may assist in gathering information to include those contained within the CQMP. The Near Patient Nurse may be the main point of contact for clinical quality assessment and feedback for individual care episodes, ongoing quality assurance of providers and formal provider assessments. 

Key Requirements include: 

• Near Patient Nurse to be located in close proximity to key locations / MTF 
• Working under a centralized duty roster system and where applicable, participate in on-call duties which can include weekends plus after hours 
• Near Patient Nurse to remotely support other TRICARE regions as required such as project work and medical support as required 
• Mobility requirement with less emphasis on home office duties 
• Participate in routine MTF meeting/event attendance, regular contact with MTF personnel to discuss medical cases   
• Perform regular provider visits and inspections, contact with providers to obtain medical updates 
• Ability to comfortably provide direct face to face plus telephonic beneficiary support 
• Ability to work proficiently with TRICARE CRM system and provide SOAPe updates within the contractual/internal KPI’s  
• Ability to manage calls from providers, MTF’s and beneficiaries 
• Manage case load independently within the International SOS TRICARE policies and procedures for both prime and prime remote cases  
• Escalate as required to senior in country Near Patient team members including team leads, physicians and or medical director to discuss/highlight case complexities/challenges  
• Work together with Quality Assurance Teams to support Quality Assurance initiatives and case specific potential quality incident investigations and events. This will include compliments and complaints plus service recoveries 

• Registered General Nurse or equivalent with minimum 3 years of experience with registration to practice in country of work 

• Native level in Japanese and business level in Englsih are minimum requirements

• Recognized qualification to minimum diploma level or equivalence in practice demonstrated through portfolio/CV 

• A demonstrable commitment to professional development