Senior Contracts Executive

About the role

The position of Senior Contracts Executive, Middle East Africa (MEA) will provide advice, support and direction to the MEA sales teams in three key areas:

1. Strategic Pricing Support;
2. Commercial Contract Management and
3. Process efficiencies, improvements and increased adoption

You will be required to champion best practices ensuring procedures are of a high standard, as well as develop and maintain positive relationships with internal and external stakeholders. Dedication to performance against KPI’s is critical for success in this role.

Key responsibilities

Responsible for developing and implementing process optimisation matrixes in the region and providing advice and support to strategically control risk, increase operational efficiency and maximise the business value of prices and commercial contracts (for example Clinic Plan agreements, medical staffing services agreement, direct billing agreements, novation agreements, amendment templates, etc).

The candidate will be expected to support pricing and contact management on equal merit.

The key responsibilities will include, but not limited to:

Pricing

Provide support to the Sales team (Business Development and Account Management teams) and advice in the acquisition of new business and renewals by reviewing product mix opportunities, pricing and gross margin assumptions, utilisation rates and client specific requirements and then, in partnership with various functions, deliver standard or develop non-standard offers to meet clients’ needs, whilst conforming to Group guidelines.

Contract Management

Ensure the use of the Contract Lifecycle Management (CLM) tool (DocuSign CLM), including acting as local escalation point for CLM sales support.

Drive compliance and adoption of the Group CLM tool by the sales team, managing the generation of standard contracts and request for non-standard contracts via the tool and tracking all changes regardless of risk attributed to a given clause.

Required Skills and Knowledge

• Capable of drafting and reviewing contract terms and conditions in English and preferably French
• Attention to detail, reviewing contracts for conformity to policies and identifying and assessing risks.
• Local and international business acumen, understanding the nuances and can operate confidentially across both environments.
• High degree of independence, initiative and decisiveness;
• Establishes good relationships with internal customers and staff; Builds wide and effective networks inside and outside the organisation; Relates well to people at all levels; Manages conflict;
• Solid experience in independently drafting and negotiating insurance related or commercial contracts;
• Experience in contract management;