Learning and Development Specialist

Make a global impact while shaping the future of learning.

International SOS Government Services is looking for a passionate Learning & Development Specialist to join our TRICARE Overseas Program team. This is your opportunity to design, deliver, and transform training that empowers people to succeed in a mission-driven, high-performance environment supporting service members, their families, and government clients across the globe.

What You'll do

• Lead engaging new hire induction programs using blended learning methods (classroom, virtual, self-directed, just-in-time).
• Design cutting-edge digital learning content—e-learnings, videos, job aids—that stick.
• Champion digital transformation in training, introducing innovative methods like microlearning, adaptive content, and personalized learning paths.
• Manage and optimize our Learning Management System, ensuring a seamless experience and measurable results.
• Partner with operations, clinical trainers, and quality teams to ensure training drives performance in real-world scenarios.
• Use data-driven insights to continuously improve programs and elevate learner experience.

What we're looking for

• 3+ years in Learning & Development (call center or operations experience a plus).
• Strong instructional design skills with a knack for making complex topics clear.
• Comfortable with LMS platforms, virtual classrooms, and multimedia learning tools.
• Analytical thinker who thrives on improving results and adapting to new challenges.
• Excellent communicator who can connect with learners of all levels.
• Bachelor’s degree in Instructional Design, Education, or related field—or equivalent experience.
• This position does require someone who can obtain and maintain the appropriate level of tiered investigation access for a position of Trust after being offered a position. International SOS will facilitate.

Why you'll love it here

• Be part of a global mission—supporting critical healthcare and operational services for U.S. military communities overseas.
• Collaborate with a passionate, multicultural team that values innovation and continuous learning.
• Opportunities for professional growth, travel, and expanding your skills in a dynamic environment.

International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.