Remote Travel Customer Service Representative

Join our team at Aspire Lifestyles as a Remote Travel Concierge!

Start Date: July 21, 2025.

Location Requirement: MUST be located in GA, PA, VA, NC, FL, TX, SC, or AZ

About Us

Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.

Role Overview

As a Remote Travel Concierge, you will curate and manage luxury travel experiences, including booking flights, accommodations, tours, and transportation. You’ll provide white-glove service throughout the customer journey, ensuring seamless and memorable experiences.

What We Offer

•    Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
•    Competitive pay: Starting at $18.00/hour + monthly performance bonuses.
•    Comprehensive benefits plan after only 30 days of employment including the opportunity to participate in our 401k program with company match after 1 year.
•    Paid training and time off.
•    Career growth opportunities in a supportive, inclusive environment.
•    No sales required.

Schedule Requirements

•    Must be available for full-time work.
•    Afternoon, evening, and weekend availability required.

Here’s what you bring to the team

•  A customer-first mindset with a professional and positive attitude.
•  Strong multitasking and internet navigation skills.
•  Experience in a fast-paced call center environment (inbound/outbound via phone and email).
•  Ability to remain composed under pressure and handle escalated situations.
•  In-depth knowledge of the travel industry, including destinations, airlines, hotels, and visa requirements.
•  Previous experience in luxury, adventure, or family travel (personal or professional).

Work-from-Home Requirements

•    Private, distraction-free home office with a lockable door.
•    MUST have a Smart Phone that can operate the most up to date operating system.
•    High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
•    No satellite internet connections.

Qualifications

•    High school diploma or equivalent (Travel & Tourism diploma preferred).
•    Minimum 2 years of customer service experience.
•    At least 1 year of call center experience.
•    Background check required.
•    Hospitality or travel industry experience is a plus.

Aspire Lifestyles is committed to ensuring accessibility for all persons and to providing excellence in serving all customers. Accommodations are available on request for candidates taking part in all aspects of the selection process.