Production Manager

Date: Dec 4, 2025

Location: Phoenix, AZ, US, 85258

Company: International SOS

Overall Purpose Of The Job

The Production Manager plays a vital role within Medaire, Inc's Medical Services Business Line by leading the daily manufacturing operations at our Phoenix, AZ facility. This position is responsible for the comprehensive oversight and management of producing both new and refurbished medical kits, ensuring that all activities align with organizational objectives related to efficiency, quality, and budget control.

 

This leadership role requires strategic planning and close collaboration with cross-functional partners including quality assurance, logistics, and senior management to foster continuous process improvements and operational excellence. The Production Manager will steward resource allocation thoughtfully to optimize productivity while maintaining strict adherence to safety protocols, regulatory compliance, and corporate policies.

 

Success in this role hinges on the ability to manage diverse teams effectively, cultivate a culture of inclusiveness, and uphold the highest standards of product integrity and client confidentiality. By balancing operational demands with quality compliance, the Production Manager ensures timely delivery of superior products that meet or exceed customer expectations, contributing directly to Medaire's commitment to healthcare excellence and innovation.

Key Responsibilities

Production Planning and Execution:

  • Develop and maintain robust production schedules that meet both short-term and long-term company goals, incorporating flexibility to adapt to shifting priorities and unexpected challenges.
  • Oversee the entire production cycle from raw material sourcing through finished product delivery, assuring quality standards and regulatory requirements are consistently achieved.
  • Lead and coordinate daily shift activities, ensuring workforce alignment with planned objectives, timely problem resolution, and comprehensive documentation of production metrics.

 

Team Leadership and Development:

  • Provide hands-on leadership to production associates, fostering an environment of motivation, continuous learning, and accountability.
  • Implement structured training initiatives, conduct fair and constructive performance reviews, and cultivate a respectful, inclusive workplace that encourages diversity and professional growth.
  • Manage hiring processes and employee retention strategies to sustain a skilled and committed production team.

 

Cross-functional Collaboration and Communication:

  • Collaborate closely with quality control, IT, logistics, and other relevant departments to troubleshoot operational issues and drive synchronized workflow improvements.
  • Communicate transparently and promptly with senior leadership, delivering detailed reports on production status, obstacles encountered, and proposed enhancements.

 

Cost and Resource Management:

  • Optimize labor scheduling and production processes to control costs effectively, including the strategic use of overtime and resource allocation.
  • Oversee inventory levels and equipment maintenance schedules, preventing disruptions due to shortages or equipment failures through proactive management.

 

Quality, Safety, and Regulatory Compliance:

  • Champion adherence to all applicable safety standards, including OSHA regulations, and ensure the workplace meets or surpasses internal and external audit expectations.
  • Lead initiatives related to quality assurance and client confidentiality, including compliance with HIPAA and other relevant regulations in medical manufacturing.

 

Continuous Improvement:

  • Identify opportunities for augmenting production efficiency, product quality, and operational workflows through systematic analysis and team engagement.
  • Document challenges and implement corrective measures informed by data analytics to enhance overall performance.

 

Additional Responsibilities: Undertake special projects and other duties as assigned, contributing to the broader strategic goals of the organization and facility.

Required Skills and Knowledge

Leadership and Team Management: Demonstrated ability to lead diverse teams with integrity, promoting a culture of inclusion, mutual respect, and high performance while safeguarding confidentiality in sensitive operational contexts.

 

Manufacturing Expertise: In-depth knowledge of production systems, quality assurance processes, and compliance within medical manufacturing or a parallel regulated environment, ensuring safe and efficient operations.

 

Problem-solving Skills: Skilled in identifying root causes of production inefficiencies or equipment issues and deploying effective solutions promptly to minimize downtime and maintain product quality.

 

Effective Communication: Clear and professional communication capabilities to interact with individuals at all organizational levels, fostering collaboration and understanding across departments.

 

Organizational and Planning Ability: Proven competency in orchestrating complex production schedules, balancing competing priorities, and adapting plans dynamically in response to operational fluctuations.

 

Adaptability and Resilience: Openness to receiving and acting on constructive feedback, thriving in fast-paced environments marked by diverse cultures, generations, and organizational structures.

 

Physical Stamina: Endurance to meet the physical requirements of the role, including extended periods of standing and walking, and the ability to perform manual tasks integral to managing production operations.

Required Work Experience

Technical Proficiency: Experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) alongside enterprise resource planning (ERP) or manufacturing resource planning (MRP) software for effective production tracking and reporting.

 

Educational Background: A bachelor’s degree is preferred, reflecting a foundational understanding of manufacturing principles, although candidates with substantial progressive experience in manufacturing or warehouse operations will be considered favorably.

 

Language Requirements: Proficiency in English is essential for effective communication within the organization and with external partners.

 

Work Schedule and Travel: Flexibility to work variable shifts, including some major holidays, and to undertake occasional local travel as business needs dictate.

 

Licensing: Candidates must hold or be able to obtain a valid State of Arizona Driver’s License with proof of automobile insurance that meets state requirements, enabling necessary travel for operational purposes.

Description:

Join Medaire, Inc as a Production Manager at our Phoenix: N. 20th Drive facility within the Medical Services Business Line. This role offers the chance to lead a dedicated, dynamic team committed to manufacturing vital medical kits that contribute to saving lives. Embrace an opportunity to influence operational excellence, innovate production processes, and make a meaningful impact in advancing high-quality medical service solutions.

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MedAire is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.


Nearest Major Market: Phoenix