Human Services Generalist

About MedAire:

MedAire is a global leader in providing medical and travel safety solutions for aviation and maritime industries. We are committed to fostering a fair, equitable, and positive work environment that aligns with our vision, mission, and values.

Overall, Purpose of the Job

The Human Resources Generalist provides comprehensive HR support to the HR team and partners with managers and HR specialty areas (Payroll, Compensation/Benefits, HRBPs, Talent Acquisition, Talent & Development, and People Services) to ensure smooth day-to-day HR operations. This role is key in maintaining a positive employee experience and supporting organizational goals.

The ideal candidate is a proactive team player who is ready to roll up their sleeves and make an impact.

Key Responsibilities

• Interpret and administer HR policies and programs to ensure compliance and positive employee experience.
• Partner across HR functions throughout the employee lifecycle, including onboarding, performance reviews, talent management, engagement initiatives, employee relations, investigations, and offboarding.
• Administer HR programs and processes; identify gaps and assist in developing improvements.
• Maintain accurate HR records, including job descriptions and talent development documentation.
• Analyze HR reports to identify trends and recommend process improvements.
• Facilitate performance evaluation programs and update as needed.
• Support compliance reporting (EEO-1, OSHA logs, affirmative action programs).
• Assist with recruiting efforts, including sourcing, job postings, scheduling, and interviewing.
• Recommend new processes and policies to improve departmental efficiency.
• Drive change management initiatives and foster positive employee-management relationships.
• Ensure compliance with federal, state, and local employment laws.
• Provide HR consultation on staffing, organizational effectiveness, training, compensation, benefits, and conflict resolution.
• Support payroll processing under the direction of the Payroll Manager.
• Participate in special HR projects such as Lunch & Learns, ISO document management, audits, and other administrative duties.

Required Competencies:

Required Competencies:

• Planning & organizing, attention to detail, and adaptability.
• Persuading & influencing with leadership qualities to drive change.
• Ability to prioritize and work independently while delivering results.

Work Experience:

• 3–5 years of HR experience in a Generalist capacity.
• Knowledge of employment lifecycle administration, employment law, recruitment, and payroll.

Qualifications:

• Bachelor’s degree in Human Resources or related field preferred.
• PHR or SHRM-CP certification is a plus.

Languages:

• English required; bilingual or multilingual preferred.

Why Join MedAire?

• Be part of a global organization that values innovation and employee well-being.
• Opportunity to work on diverse HR projects and initiatives.
• Collaborative and supportive team environment.

Ready to make an impact? Apply today and help us shape a positive workplace experience for all employees.