Coordinating Doctor
Date: Oct 1, 2025
Location: Pasig City, PH
Company: International SOS
Coordinating Doctor
Description:
Job Description
Overall Purpose of the Job:
To be responsible for delivering professional, effective medical assistance services for patients and clients internationally to highest standards of excellence in conjuction with Medical and Operational Teams.
MEDICAL ASSISTANCE SERVICES
- Receive and assess medical-related calls from patients and clients globally, including offshore and maritime environments.
- Gather relevant medical, logistical, and collateral information to guide case management and ensure due diligence.
- Provide remote medical assessments and consultations via phone or telemedicine to patients and medical teams worldwide.
- Evaluate medical risks, advise on treatment plans, and monitor patient progress.
- Coordinate medical assistance, including referrals, transportation, and ongoing case monitoring.
- Apply occupational health and safety principles in case handling, including injury classification and reporting.
- Liaise with Maritime Rescue Coordination Centres (MRCC) when needed for maritime cases.
- Ensure compliance with OSHA and IADC reporting standards.
- Support clients’ occupational health documentation by collecting relevant case data.
- Maximize use of first aid and non-prescription treatments when appropriate.
- Visit and assist patients in hospitals when necessary.
- Ensure smooth handovers to incoming doctors for case continuity.
- Escalate cases per International SOS protocols to senior medical leadership.
MEDICAL LIASON AND REPORTING
· Produce professional medical month end and case closure reports that effectively communicate information to billing, clients and other Assistance Centers.
· Professionally communicate verbally and/or in writing to relevant stakeholders regarding the progress of the patient’s condition. Discuss appropriate medical management and recommendations.
· Verbally update stakeholders to ensure good communication with all parties and to promote clear understanding with patients, families, clients etc.
· Communicate in a professional, courteous manner and tone as representatives of Intl.SOS.
· Maintain high standards for detailed and accurate documentation including the consistent and contemporaneous updating of case files.
MEDICAL TRANSPORTATION
· Maintain Intl. SOS Medical Transportation Standards (MTS) and provide direction to operational teams to facilitate the logistical arrangements of medical transportations.
· Risk assesses medical and logistical aspects of evacuations/repatriations in discussion with Medical Director.
· Liaise with medical departments and/or Medical teams of airlines for passenger medical clearance.
· Assist in the maintenance and upgrade of standards of the Intl.SOS equipment.
· Act as a Medical point pf contact when required and when skillset matches.
NETWORK SERVICES AND REFERRALS
· Responsible for medical referrals so that patients are referred to appropriate levels of care.
· Understand the medical criteria and procedures for Teleconsultation.
· Provide a verbal and/or written referral letter to facilitate understanding of the medical condition.
· Partake in the further development of Intl. SOS medical and logistic capabilities, including medical provider visits/assessments and reports
Required Qualifications:
· Full current registration to practice medicine/nursing in the Philippines.
· 5 years plus post-graduation clinical medical experience
· Current BLS/ACLS certifications
· Emergency or ICU Medical background preferred.
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