Programme Manager, Europe & Africa Consulting

About the role

International SOS is the world’s leading medical & travel security services company operating from over 1,000 locations in more than 80 countries with more than 11,000 multi-cultural medical, security, and logistics experts.

Our global services include medical and risk planning, preventative programs, in-country expertise, emergency response for travellers, expatriates, and their dependents of over 70 percent of the Fortune 500 companies.

The International SOS Consulting business unit and regional practices focus on designing, marketing, and delivering advisory services, programs, and managed services to our clients. 

Key responsibilities

The Programme Manager will be responsible for planning, organising, and directing of assigned consulting projects. This may be supporting a consultant / team of consultants to ensure that the project is delivered on time, scope and budget. 

Your responsibilities as a Program Manager will include:

• Oversee the planning, coordination, and delivery of consulting projects, ensuring alignment with strategic client objectives and consulting practice best practices.

• Lead the end-to-end delivery of assigned projects and programmes, ensuring they are delivered on time, within scope, budget, and to the required quality standards.

• Serve as the primary point of contact for internal and external stakeholders, managing expectations and communications throughout the project lifecycle.

• Develop compelling, client-centric delivery frameworks, and project implementation plans, tailored to the health and security needs of each engagement.

• Facilitate cross-functional collaboration across internal teams, subcontractors, providers, and client stakeholders, ensuring clarity of roles, responsibilities, and timelines.

• Engage in stakeholder mapping and communication planning, ensuring alignment across varying levels of influence and interest.

• Manage and prioritise resources across multiple concurrent projects, leveraging internal capabilities and external vendors to optimize delivery outcomes.

• Apply rigorous project governance processes to scope, schedule, and cost control, using recognized frameworks (e.g. PMI, PRINCE2, Agile) and adapting them to client and context-specific requirements.

• Ensure full compliance with International SOS integrity, health & safety, and quality standards, championing best practices in ethical, safe, and secure delivery environments.

• Support business development efforts, contributing to proposals, client presentations, and thought leadership in the health and security consultancy space.

About you

Required Skills and Competencies

• 5+ years proven working experience in project management.

• Excellent client-facing and internal communication skills – written and verbal.

• Excellent organizational skills, strong attention to detail and multitasking skills, managing competing deadlines.

• Excellent MS Office skills and familiarity with Project Management Software and Tools.

• Detail and results -oriented, committed with sense of responsibility.

• Adhered to focusing on risk mitigation, problem solving tight deliverable and reporting requirements.

Required Languages

• Business-level proficiency in English and French is required. German would be considered a strong asset.

Travel / Rotation Requirements

• As per business requirements.

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