Bilingual Customer Service Representative Remote

Bilingual Customer Service Representative (French-English)

Join our team as a Remote Bilingual Lifestyles Concierge (French/English)!

Start Date: March 2026

Location Requirement: MUST be located in Ontario, Canada

Aspire Lifestyles Services Limited is looking for passionate, customer-focused professionals to join our team as Remote Bilingual Lifestyles Concierges.

If you are fluent in English and French, thrive in a fast-paced call center environment, and love helping others, this is your chance to build a rewarding career from the comfort of your home.

Why join us?

Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).

Competitive pay: $22.00/hour + performance bonuses.

Comprehensive benefits plan after only 30 days of employment.

Opportunity to participate in our RRSP program with company match after 1 year.

Paid training and time off.

Career growth opportunities in a supportive, inclusive environment.

No sales required.

Schedule Requirements:

Must be available for full-time work.

Afternoon, evening, and weekend availability required.

Job Profile

Here’s what you bring to the team:

The passion to always put the Card Member’s experience and a genuine enthusiasm for travel at the forefront of everything you do while maintaining a positive and professional attitude.

The ability to think outside of the box and go above and beyond to provide customer satisfaction.

Strong internet skills - Proficiency in navigating multiple systems simultaneously.

Experience working in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).


Work-from-Home Requirements:

Private, distraction-free home office with a lockable door.

MUST have a Smart Phone that can operate the most up to date operating system.

High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.

No satellite internet connections.

Qualifications:

High school diploma or equivalent is required.

2 years of customer service experience required.

1 year of Call Center experience required.

Prior experience in the Hospitality or Travel industries preferred.

Must be able to pass a pre-employment background screening.

Must be fluent in French and English


Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.