Travel Lifestyle Concierge (GDS Sabre Required)

Travel Lifestyle Concierge (GDS Sabre Required)

Location: Gurugram
Company: Aspire Lifestyles
Working Schedule: Rotational shifts (Monday–Friday, weekends and public holidays as required)

Job Summary

Aspire Lifestyles is seeking an experienced Travel Lifestyle Concierge with strong hands-on experience in GDS Sabre. The role is responsible for managing end-to-end travel requests for premium clients, including flight bookings, itinerary planning, quotations, and customized travel experiences.

This position strictly requires prior experience using GDS Sabre. Candidates without Sabre experience will not be considered.

Key Responsibilities

• Manage end-to-end travel requests including flight bookings, amendments, reissues, and itinerary planning

• Use GDS Sabre for flight search, pricing, ticket issuance, reissue, and cancellations

• Provide accurate quotations and customized travel solutions based on client needs

• Liaise with airlines, hotels, and travel partners professionally and efficiently

• Ensure compliance with company policies and service standards

• Maintain accurate records in CRM and internal systems

• Deliver clear, professional communication via phone and email

• Meet assigned KPIs including quality, productivity, and attendance

Mandatory Requirements

• Minimum 2–3 years of hands-on experience using GDS Sabre

• Strong knowledge of air ticketing, fare rules, amendments, and reissues

• Experience in retail, corporate, or reward travel environments

• Excellent spoken and written English

• Strong customer service and problem-solving skills

• Ability to multitask and work effectively in a fast-paced environment

Preferred Qualifications

• Diploma or Degree in Travel, Tourism, or a related field

• Experience with additional GDS (Amadeus, Galileo) is an advantage

• Mandarin or other foreign languages are an advantage

Work Schedule

• Rotational shifts within standard business hours

• Weekend and public holiday work as required