Solutions Architect

About the role

We are looking for an experienced solutions architect to join our team in Chiswick, West London. The overall purpose of this position is to ensure that Intl.SOS maintains and enhances its market position as the leading provider through the efficient development of product-led, digital-first, client-centric, contemporary and relevant travel risk and critical event management solutions. 

This an excellent opportunity for someone with proven experience in software architecture, with a focus on data analytics and enterprise-scale applications involving large scale data systems.
 

Key responsibilities

Solution Architecture: Provide architectural oversight, Ownership and guidance for the design and implementation of complex digital solutions, ensuring alignment with enterprise architecture principles and industry best practices 

Team Leadership and Development: Mentor and develop a high-performing team of digital solution architects, fostering a culture of collaboration, innovation, and continuous learning 

Stakeholder Engagement: Engage with stakeholders across the organization to understand business requirements, communicate architectural decisions, and gain buy-in for strategic initiatives 

Technology Innovation: Stay abreast of emerging technologies, trends, and industry developments, evaluating their potential impact on the organization and driving innovation through the adoption of new tools and methodologies. Conduct feasibility studies and risk assessments to identify potential technical challenges and propose mitigation strategies   

Architecture Governance: Establish and enforce architectural standards, policies, and guidelines to ensure consistency, scalability, and security across digital initiatives with continuous review and updated architecture documentation 

Cross-Functional Collaboration: Collaborate with cross-functional teams including software development, data science and product management to deliver integrated digital solutions that meet business needs 

Risk Management: Identify potential risks and vulnerabilities associated with digital solutions, implementing proactive measures to mitigate security, privacy, compliance, and regulatory concerns 

Digital Technology Strategy: Participate in building the digital technology strategy with Digital CTO, H3S CPO, Director, Products, and other architects

About you

Extensive experience in solution architecture, with a focus on data management, data analytics and enterprise-scale applications involving large scale data systems 

Good product understanding and knowledge of product lifecycle 

Expertise in cloud technologies (e.g., AWS and Azure), microservices architecture, APIs, DevOps practices, and agile methodologies 

Architecture and/or development experience with .NET, SQL, SSRS, SSIS, Power Apps, React, Node JS, GIS Solutions, Hasura, Grafana, Bitbucket, JFrog, DevSecOps Tools like Circle CI, Win Forms, and related frameworks 

Good understanding, architecture and implementation experience of AI capabilities and platforms (Vector DBs, LLMs, Prompt engineering)  

Knowledge of enterprise data management frameworks, data warehousing strategies and data analytics systems 

Good understanding of data privacy and compliance, data management frameworks, Big data and data quality management  

Knowledge and experience in dealing with Compliance and Audit certifications such as PCIDSS, Cyber Essential and ISO27001 and security standards such as NIST 

Experience in architecting modern contact center case management solutions, integrating with CCaaS and Provider Life Cycle Management Application will be an added advantage.  

Benefits

Hybrid working: 3 days in the office. 
Private health care, dental cover, pension scheme, life insurance
Discount schemes (Cycle2work, season ticket loans, gym discounts)
Access to our Employee Assistance & Employee Support Programme
Access to Chiswick Business Park Enjoy Work events (if based in London)
We celebrate diversity on a global scale and encourage every colleague to bring their personal best by creating an environment of inclusion and equal support

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