Executive Assistant, Subscription Services

About the role

We are seeking an exceptional Executive Assistant to partner with our CEO, Subscription Services, based in Chiswick, West London. This is a high-impact role for a proactive, resilient, and experienced EA who thrives at pace and operates with sound judgement and absolute discretion.  As a trusted partner to the CEO, you will play a critical role in ensuring seamless day-to-day operations, enabling strategic focus at the highest level of the organisation.

Key responsibilities

Executive Support

• Act as the primary liaison for all CEO-related matters
• Manage a complex, global calendar, ensuring alignment with strategic priorities
• Prepare high-quality briefings, presentations, and reports (including Town Halls)
• Draft professional communications on behalf of the CEO

Stakeholder Management

• Develop relationships with Board members, senior leadership, and external partners
• Act as an effective gatekeeper, balancing access with diplomacy
• Coordinate across international teams and multiple time zones

Strategic & Operational Support

• Support key strategic initiatives, tracking deliverables and follow-ups
• Prepare briefing packs for board meetings, investor engagements, and leadership forums
• Anticipate needs and proactively resolve issues

Meetings & Travel

• Manage complex international travel, including visas and detailed itineraries
• Organise high-profile meetings, events, and offsites
• Ensure the CEO is fully prepared for all engagements

Confidentiality & Governance

• Build strong relationships with Board members, senior leadership, and external partners
• Act as an effective gatekeeper, balancing access with diplomacy
• Coordinate across international teams and multiple time zones

About you

Skills & Experience

• Proven experience supporting a CEO or C-suite executive in a global organisation
• Outstanding organisational and time management skills
• Excellent written and verbal communication skills
• Advanced IT skills (Microsoft 365, PowerPoint, Excel; Slack/Visio desirable)
• Experience working in complex, international environments
• Exposure to board-level interactions and governance processes
• Degree or equivalent professional qualification

Key Competencies

• Exceptional planning and organisational ability
• Proactive, adaptable, and solutions-oriented
• Strong relationship builder with excellent interpersonal skills
• High level of discretion and emotional intelligence
• Resilient and calm under pressure

Benefits

• Competitive salary
• Warm, supportive, and open company culture
• An opportunity to learn and develop in a global environment
• Hybrid Working: 3 days in the office 
• Birthday holiday and option to purchase additional annual leave
• Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more

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