Senior Associate, Contractual Billing (6 Months Contract)

About the role

The team functions as the final station in the Quote -To-Bill <OTB> cycle before Billing is sent to the external clients. The effectiveness of this Team will facilitate the management of the working capital for the support countries and provide a streamlined connection to the external Clients.  This position serves to process claims from Providers and turn these into Billings, incorporating appropriate case fees in a timely and accurate manner.

Key responsibilities

• Support Manager to achieve business objectives  
• Perform compliance check which includes reviewing contract and certificate of subscription and issue invoice as per approved guidelines and procedures accurately, timely and completely 
• Understanding and trouble shoot billing related queries 
• Initiate & implement continuous improvement effort within support areas 
• Ensure data integrity and accuracy 
• Maintain good collaboration across Business Lines and Functions 
• Support Manager in special projects/adhoc task 
• Achieve various KPIs measuring performance indicated above   
• Any other duties within the Claims & Billings department, as assigned 

About you

• At least 1 year of working experience in handling claims and billing in client-facing function
• Fresh graduate is encouraged to apply
• Experience in multicultural, multi-tasking & shared services environment would be advantageous
• Experience within the considered geographical territory (optional)
• Degree or Diploma in accountancy, business or equivalent
• Excellent written and spoken English