Account Manager

We are looking for an experienced Account Manager to join our team, based in Geneva or Zurich.

As an Account Manager with the world’s leading health and security services company you will help organisations fulfil their duty of care responsibilities to ensure that their employees are protected from health and security threats wherever they are in the world.

Key responsibilities

• Managing a predefined list of existing accounts to ensure 100% renewal is achieved and service utilisation is enhanced
• Cross selling and up selling the range of products and services available to clients
• Generating proposals, pricing, and contract negotiation across all medical and security service solutions for assigned clients
• Working closely with the Sales and Marketing Department to ensure smooth, efficient client renewal processes, new customer onboarding as well as routine account reviews and reporting
• Investigating and preparing responses to customer complaints and quality assurance events
• Developing cross border sales through proactive cooperation with other International SOS regions

About you

• Previous experience as an Account Manager in a professional services environment
• Experience of selling in a global b2b sales environment
• A natural networker and a team player
• An excellent communicator and customer advocate
• A passion for research and finding solutions 
• Excellent numeric, written, and commercial negotiation skills
• Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously
• Fluent in English and French or German

Benefits

• Competitive salary and comprehensive benefits package
• Flexible working environment
• An opportunity to thrive in a global environment
• Warm, supportive, and open company culture
• Option to be based in either Geneva or Zurich, according to preference

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