Coordinating Nurse (Level 1)

About the role

International SOS are currently recruiting for a Coordinating Nurse to work in our Assistance Centre based in Dubai. 

The overall purpose of the role is to be responsible for the provision of clear direction in the delivery of professional and effective medical assistance services for clients of International SOS to the highest standards of excellence.

Key responsibilities

The coordinating nurse is required to perform a robust telephonic medical assessment of patients globally through the collection of medical, logistical and collateral histories pertaining to the medical event / incident.  This medical assessment is used to provide tailored and relevant medical advice, referrals and complex medical case management which can also result in medical transportation using evidence-based medicine.  

The Coordinating Nurse works collaboratively with the International SOS team of Doctors, Nurses, logistical experts through our 26 Assistance Centres, 65 international medical clinics and verified global health care network of 90, 000 providers. 

Core duties include - 

• Pre-Trip Advice
• Medical Assessment & Advice
• Global Assistance Netowrks and Referrals
• Medical Case Management
• Medical Transportation
• Promotion of International SOS services

Requirements

Skills and Knowledge - 

•    Broad Medical Knowledge
•    Good computer skills
•    Customer service skills
•    Excellent written and verbal communication skills 

Required Work Experience - 

•    High level of consolidated experience in acute care 
•    Previous medical assistance experience desirable, not essential
•    Previous public health and/or travel health experience desirable, not essential