Site Liaison Officer Mandarin Speaking

About the role

Provide quality logistical support and liaison with rotational staff in area of responsibility which will lead to professional and efficient service delivery to the client.

Key responsibilities

1. Develop and manage staff rosters on Kronos, ensuring timely updates and approvals.
2. Coordinate visa arrangements for staff, including renewals and documentation.
3. Arrange travel and accommodation for staff rotations, ensuring compliance with company policies.
4. Communicate with clients and staff regarding deployment details and meet-and-greet services.
5. Manage timesheets and payroll reports, ensuring accurate and timely submissions.
6. Assist in recruitment and onboarding of new staff, including training and induction.
7. Handle resignations and terminations, following demobilization procedures.
8. Maintain staff files with necessary documents and ensure updates on Oryx.
9. Ensure high standards of customer service, promoting teamwork and positive attitudes.
10. Adhere to occupational health and safety protocols, including mandatory training and reporting hazards.

About you

• Computer Literate
• Professional written and verbal communication skills
• Chinese, Arabic and English Speaker
• Time management
• Team player
• Leadership
• Cultural awareness
• Able to adapt to a fast paced and changeable environment.

Qualifications and Experience

3 years of experience in one or more industries: logistics, operations, communication, travel, administration, customer service, human resources.

Experience in operations or travel industry is a significant advantage

University Degree

English language skills (oral and written) essential. Mandarin Language Skills (oral and written) an absolute must.

Minimal travel required