Telesales Consultant / Junior Sales Associate

Requisition Number: 53086

Location:

Trevose, PA, US, 19053

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients’ employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients and their employees in whatever situation they may be facing; we assess, advise and assist from a medical, security and logistical perspective on a global scale to protect and save lives and thereby enable our clients to achieve their business goals. As we’ve delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

Purpose of the Job:

The Telesales Consultant is responsible for supporting sales growth by contacting prospective customers and generating appointments for Business Development Managers.

This is an autonomous phone-based, high volume outbound sales role where you will be responsible for managing a prospect database via a variety of digital tools, working closely with our Marketing & Sales team to nurture and develop qualified leads and transform insight into prospective clients.

Remote Work Policy:

Our organization follows a hybrid work structure where employees are required to work from the office in Trevose, PA, 3 days a week. #Americas

Key Responsibilities:

Ensure sound understanding and value proposition of International SOS H3S solutions, in particular Workforce Resilience and Consulting services.
Fulfilling the weekly, monthly and quarterly touchpoints volume and leads targets
Develop a qualified sales pipeline of prospective new clients to be referred to the appropriate Business Development Manager for follow up and progression. Ensure all sales administration, lead referrals and call notes in Salesforce and ZoomInfo Engage are accurate and timely.
Ensure timely follow up of all client questions or requests for information across multiple lead channels.
Liaise with the Marketing and Sales team to refine messaging and help shape new content in line with different client personas to increase effectiveness of sales marketing materials.
Establish close professional relationships with Business Development Managers and Account Managers in the region to maximise lead prospecting potential.
Discover, develop and deliver alternative and appropriate tactical lead generating ideas in line with sales teams
Manage Web chat facility for US/CAN to answer online prospect enquiries, refer appropriate leads to BDMs.

Required Skills and Abilities:

To excel as a telesales executive, you need to possess persuasive abilities and thrive in dynamic, pressure-filled settings. Ultimately, a top-tier telesales executive should proficiently execute sales scripts while showcasing outstanding communication, negotiation, and customer service skills.
Develop in-depth knowledge of solutions to make suitable recommendations based on customers' needs and preferences.
Strong planning and organisation skills with the experience to help develop ideas by adopting a consultative approach with the content expert.
Excellent time management skills with the ability to successfully manage numerous projects and stakeholders simultaneously
Customer orientation (internal and external customers)

Qualifications:

Experience and/or interest in growing skills in telephone sales, with ability to develop a pipeline of sales opportunities.
Proactive, outgoing personality, with ability to work independently
Demonstrated impeccable oral and written communication skills.
A passion for engaging clients and pitching innovative solutions.
Ability to accurately log performance with incumbent platforms (Salesforce).
Adaptable, agile minded.
Education to a degree level, or equilavent, with a specialty in Business, Marketing or Communications
Knowledge of Salesforce, Eloqua, Zoominfo, Drift and Outlook a plus.

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International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.