Business Development Manager
Toronto, ON, CA ON, CA ON, CA
International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients’ employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients and their employees in whatever situation they may be facing; we assess, advise and assist from a medical, security and logistical perspective on a global scale to protect and save lives and thereby enable our clients to achieve their business goals. As we’ve delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.
About the role
Reporting to the Country General Manager, the Business Development Manager (Canada Medical Services) will primarily be responsible for building new account relations, identifying new business prospects, and securing new business contracts.
This is a full-time remote position (based in either Toronto or Ottawa, Ontario) with a travel requirement of up to 30% of the time. The hours are Monday to Friday 9:00 am until 5:00 pm but flexibility is required based on client need.
The successful incumbent will be an experienced closer and natural networker with the ability to map out key account plans from cold calling to contract signing. Bilingualism in French is an asset.
Key responsibilities
• Identify and secure prospective clients to drive new business acquisition target achievement
• Acquire an in-depth understanding of clients. Market segments of key interest are oil and gas, energy, construction, mining, and other remote workplaces
• Understand customer needs, requirements, and market trends. Identify buying influences and develop contacts at the highest appropriate levels within target clients and prospects
• Grow and manage a pipeline of opportunities in the CRM system (Salesforce.com). Report as requested on business development and new opportunities
• Ensure professional representation of International SOS at client and industry specific functions and maximize networking opportunities
• Coordination of internal stake holders and strong technical writing experience for RFP proposals
• Balance the ongoing need to manage the long-term strategy of key opportunities while delivering on the current requirements of the business.
• Continually evaluate progress within the market segment against sales pipeline objectives, revenue, and profit targets and client account plans
• Ensure the professional standard of all written client proposals, tender documents, and communication is adhered to, in line with company standards and pricing procedures
• Meet and exceed sales targets
SalesForce.com
• Ensure real time update of all client-related activities into Salesforce.com including performing the following activities:
• Managing the sales pipeline, from the start of all engagements with prospects/clients, timely updating any changes (i.e. stages, competitors, and resolutions causes for WON and LOST opportunities)
• Tracking of all activities/points of contact with prospects/clients, providing detailed information on what was discussed/decided and on exchanged documents
• Ensuring that all owned records (accounts, contacts, opportunities, etc.) are timely and accurately updated
About you
Required Work Experience:
• Proven experience in a sales role with a track record of achievement
• Experience of working with clients in Oil & Gas, Mining, Infrastructure and Defense.
• Seven + (7+) years B2B sales experience a must.
• Prior consultative sales experience with senior management
Required Qualifications:
• University degree
Required Languages:
• Ability to communicate in English fluently (oral and written) an absolute must. French would be a definite asset.
Required Behavioural Skills:
• Well-developed influencer and negotiator with the ability to motivate and influence internal and external clients to commit to buy and the drive to close sales.
• Experience engaging with various levels at corporate and field level.
• Good strategic thinker with strong planning and organization skills who has the experience to develop solutions by adopting a consultative sales approach.
• Excellent time management skills with the ability to successfully manage numerous projects simultaneously, including activity planning and pipeline management.
• Strong individual who can work autonomously and within a team to deliver results.
• Ability to research and successfully gather all the required/relevant information relating to a client, prospect, and/or individual/contact to support each stage of the sales process
• Excellent interpersonal and communication skills
• Ability to travel extensively throughout assigned region
• Clean driving record
Benefits
Position is benefits and bonus eligible.
International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.