Senior HR Business Partner, Government Services

Overall Purpose of the Role

At International SOS we work to protect global workforces from health and security threats. We make a meaningful impact every day by safeguarding people and saving lives worldwide, 24/7.

International SOS is a world-renowned leader in delivering international health and security risk management solutions. Our Government Services Business Line provides integrated and innovative healthcare solutions for governments, military, and international organizations. From medical assistance and aeromedical evacuation to outsourced medical staffing and military healthcare program administration, we deliver critical services in over 90 countries.

We are looking for a Senior HR Business Partner (HRBP) to lead our Government Services HR function in San Antonio, Texas. If you are a strategic, hands-on HR leader with a passion for driving business outcomes through effective workforce management, this is the role for you!

As the Senior HRBP, Government Services, you will be the primary HR leader in San Antonio, supporting the TRICARE Overseas Program (TOP) and other government contracts. You will be responsible for providing end-to-end HR services, ensuring compliance with federal, state, and contract-specific regulations while partnering with internal and external stakeholders to enhance our people strategies. This role requires a seasoned HR professional who thrives in a fast-paced, highly matrixed environment.

Key Responsibilities

HR Leadership & Service Delivery

Lead HR operations for Government Services, ensuring policies, procedures, and compliance align with business goals. Oversee employee relations, performance management, compensation, and benefits. Partner with HR Centers of Excellence (COEs) to optimize service delivery.

Stakeholder Engagement & Collaboration

Serve as a trusted advisor to Government Services leadership. Collaborate with global HR teams for consistency and alignment. Work with Payroll, Finance, Security Clearance Officers, and Legal Counsel to maintain compliance and efficiency.

Talent Acquisition & Workforce Planning

Manage recruitment and onboarding to attract top talent. Align hiring strategies with business needs and contract requirements. Ensure compliance with background checks, security clearances, and medical screenings.

Employee Relations & Performance Management

Provide guidance on complex employee relations matters, including investigations and disciplinary actions. Lead performance management and coach managers on best practices. Foster engagement to build a high-performance culture.

Compensation & Benefits

Partner with Compensation & Benefits teams to maintain competitive and compliant salary structures. Oversee payroll operations, salary benchmarking, and compensation reviews.

Organizational Development & Change Management

Lead HR-driven organizational development and engagement initiatives. Enhance retention and workforce satisfaction through strategic change management. Use HR analytics for data-driven decision-making.

What you'll need to succeed:

• 8+ years of HR experience with a strong focus on business partnership and operational HR leadership.
• Prior experience supporting government contracts, military health programs, or medical/insurance environments is a plus.
• Proven ability to manage HR operations, employee relations, workforce planning, and compliance.
• Experience working with HRIS platforms (SuccessFactors preferred) and HR analytics tools.
• This position does require someone who can obtain and maintain the appropriate level of tiered investigation access for a position of Trust after being offered a position. International SOS will facilitate. 

Skills & Competencies

• Strong business acumen and understanding of HR’s impact on operational success.
• Ability to navigate complex, matrixed organizations and partner with global stakeholders.
• Exceptional problem-solving and decision-making skills.
• Strong communication, negotiation, and influencing abilities.
• Experience in change management, organizational development, and talent strategy.

Why join International SOS?

• Be part of a global leader in healthcare and security solutions. 
• Make a meaningful impact by supporting mission-critical government contracts.
• Work in a collaborative, fast-paced environment where your expertise is valued.
• Opportunity to grow and develop within an international organization.

Ready to Elevate Your HR Career?Apply now and become a key part of International SOS's mission to provide life-saving services worldwide!

International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.