Mental Health Worker (MHW)

Overall Purpose of The Job

International SOS Government Medical Services is recruiting Mental Health Worker (MHW) to support our medical staffing projects New Hampshire.   
 
International SOS has been providing medical and emergency services for over 35 years, supporting government and military clients worldwide. Across these sites, we maintain more than 5,000 personnel and provide services that include emergency response, ambulance services, primary care, emergency care, occupational health, supply chain services, laboratory services, radiology services, specialist services, dentistry, and biomedical maintenance. In addition, we operate more than 65 clinics located around the world providing emergency and primary care and occupational health. Most of the clinics include an ambulance service. 
 
Depending on our clients’ needs, MHWs may work in temporary, short-term, or long-term jobs. Recruited personnel might be working alongside our Clients’ teams or as part of our own multidisciplinary teams, in secured state facilities with safe working environment, medically remote locations, industrial projects, our own clinics, etc.  
 
Please apply in order to be added to our database and to be considered for current and future LNA positions. Our recruiters will get in touch with you to check your availability, readiness, interest in the job and to provide you with more details on our current vacancies.  

Key responsibilities

• Assisting in admission procedures. 
• Searching for contraband. 
• Orienting the patient to the unit/hospital environment. 
• Identifying and recording patient valuables. 
• Completing documentation requirements. 
• Communicating any significant changes in patient status and reporting all untoward patient actions or symptoms to medical staff in charge to assure safety and continuity of care. 
• Supervising and supporting patients as necessary in bathing, showering and other hygiene needs. 
• Maintaining awareness of patients’ dietary needs and providing records of nutritional intake. 
• Monitoring and providing a safe and clean environment as prescribed by standards relating to fire safety and infection control. 
• Utilizing a supportive approach with anxious and agitated patients. 
• Identifying needs for walk groups or any other activities that will allow patients space to feel supported and to de-escalate potential situations that could create unsafe environments for staff and patients. 
• Demonstrating basic knowledge of patient histories and conditions. 
• Providing testimony during legal proceedings to provide support while maintaining patient confidentiality. 
• Implementing individualized plans of care by reinforcing treatment goals during daily, continual interactions. 
• Purposely observing patient behaviors by documenting objective data as well as subjective inference (i.e. suicidal tendencies, patient gait, medication side effects). 
• Escorting, supporting and supervising patients at appointments, legal proceedings, home placements and other activities as necessary to ensure patient safety. 
• Participating in quality improvement data collection and completing all mandatory review classes to maintain competencies. 
• Seeking out and appropriately utilizing supervision from Nursing Coordinator or designee in order to ensure safe practices. 
• Maintaining current knowledge of hospital, departmental and unit-based changes by participating in staff meetings and reading policies and procedures to maintain skill level. 
• Exploring opportunities to expand scope of knowledge where applicable through continuing education. 
• Maintaining a positive customer service-oriented attitude by demonstrating a professional and courteous demeanor in all interactions and through professional appearance. 
• Maintaining safe body mechanics while participating in physically, demanding and unpredictable and potentially hazardous patient care situations such as safely transporting physically aggressive patients. 
• Exhibiting a willingness to perform other duties as assigned to ensure smooth unit operations. 

Job Profile

Required Skills and Knowledge (Brief description of technical knowledge or skills needed to perform the job)
•    Experience recruiting utilizing standard recruiting tools/sites, applicant tracking system, standard and social media recruitment.
•    Ability to deliver a high-quality pipeline of candidates. 
•    Excellent written, verbal, and interpersonal communication skills. The ability to establish rapport quickly, engage challenging executives and develop trusting relationships. Strong presentation skills.
•    Competence working both individually and as a team member. Candidate should demonstrate the ability to multitask, work in a fast-paced environment, make quick decisions and work with highly confidential information. 
•    Bilingual English/Spanish
Required Competencies (Critical behaviors necessary to successfully perform the job)
•    Drive for Results
•    Customer Focus
•    Integrity and Trust
•    Problem Solving
•    Dealing with Ambiguity
•    Strong Interpersonal Skills
•    Solid Business Acumen
•    Negotiating
Required Work Experience (Brief description of the job-related experience needed to perform the job)
•    Experience working in SuccessFactors SAP, preferred or other HRIS/ATS systems.
•    Working knowledge on using different sources of recruiting to include, but not limited to, social media, job postings, LinkedIn Recruiter, indeed, job fairs, networking within the industry.
•    Working knowledge of OFCCP, EEOC, State & Federal Labor laws, including FLSA etc.
•    Experience building strong business relationships with key stakeholders and decision makers.
•    Must have strong written/verbal communication, negotiation, and analytical skills, and the ability to make cold calls. 
•    Ability to change recruitment direction and priorities, based on ever changing critical needs. 
•    Ability to suggest and implement improvements and be a positive influence within the organization.
•    Experience working with geographically dispersed, virtual teams, and ability to work independently and in a team environment.
Required Qualifications (Brief description of the educational background needed to perform the job)
•    Bachelor's degree and 5 – 7 years of experience or demonstrated equivalency of experience and/or education of full life cycle recruiting experience. 
•    3 years of industry experience in healthcare is required.
•    Experience working for a large multinational, matrixed organization. (Preferred)
•    Strong sourcing and networking skills 
•    Experience maintaining confidential and sensitive information with proven ability to make decisions based on sound judgment. 
•    Ability to work in a demanding, dynamic, and evolving work culture.

Required Languages (Brief description of the language skills needed to perform the job)
•    English & Spanish
Travel / Rotation Requirements (Brief description of any travel or rotation requirements)
•    Able to travel domestically up to 10% of the time.