Chief Medical Administrator-Qatar

Overall Purpose Of The Job

The Chief Medical Administrator is a key operational enabler supporting the clinical team in the delivery of the capability set out within the contract. The role is the key practical interface in the provision of personnel, logistic and operational integration with external agencies. The CMA’s assistance to the PM and the CMO is critical for mission success.

Key Responsibilities

· Assists the PM with:

· The administration, conduct and performance of all staff, including leave and rest, duty rosters, staff discipline, pay and allowances, travel, security, appropriate insurance cover, medical and general welfare of the contracted staff.

· Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.

· Managing and delivering aspects of personnel induction on site

· Manage and oversee facilities ongoing training plan

· Meeting with project team members to identify and resolve issues

· Submitting project deliverables and ensuring that they adhere to quality standards

· Preparing status reports by gathering, analysing, and summarizing relevant information

· Establishing effective project communication plans and ensuring its execution

· Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget

· Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and followed by all staff

· Identifying and developing new opportunities with clients

· Obtaining customer acceptance of project deliverables

· Managing customer satisfaction within project transition period

· Conducting post project evaluation and identifying successful and unsuccessful project elements

· Assists the CMO with:

· Overseeing committees, clinical support functions and interface with clients

· Coordinating care for beneficiaries

· Attends meetings that are not clinical in nature with clients

· Planning of medical operations

· Other duties as assigned.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Quality Assurance.

Collaboration & Education (L&D).

Other support duties.

Commercial Support.

Additional Duties:

Compliance with Intl.SOS policies and procedures

Job Profile

Direct line reports:

The following positions are to be supervised directly by the incumbent; however, this may be subject to change in line with changing business needs.

· TBC [based on individual project requirement]

Qualifications & Experience:

· Minimum of 2 years’ project management experience, preferably in a challenging geographical location

· Bachelor’s degree (Masters Preferred) in Business or Administration preferred

· Experience of working in a busy medical clinic essential

· Medical background [preferred]

· Overseas experience and contracting with DOD or DOS [preferred]

Key Skills:

· Demonstrable experience of leading a large team of clinical and non-clinical staff

· Good knowledge of clinical administrative processes

· Excellent planning and organising skills

· Accuracy and attention to detail

· Excellent communication skills

· Good knowledge of clinical administrative processes

· Excellent IT skills including use of electronic medical records systems

· Good computer skills and the ability to operate MS Office with Outlook, Word, and PowerPoint

Essential Capabilities:

· Ability to work calmly and effectively under high-stress work conditions

· Ability to work within a multi-disciplined team, with clinical and non-clinical personnel

· Discretion and confidentiality when dealing with personal and sensitive information

· Extremely flexible, and have the ability to cope with stressful situations;

· Results oriented and able to meet project deliverables;

· Cultural sensitivity and awareness with the willingness to work with a foreign national patient population

Other Special Qualifications:

· Ability to obtain and maintain a clearance to drive company vehicles.

· Must be able to read, write and speak English to effectively communicate.

· This position is unaccompanied.

· US Citizen or Permanent Resident Card is required.

· Ability to obtain a DOS mandated clearance one is required.

· Must be able to relocate to Doha, Qatar.

· A valid passport is required and must be in your possession prior to relocation. You must maintain a current passport during your stay in Qatar.