Medical Records Technician

Who we are

Join us in Alaska – where work meets adventure!

Immerse yourself in the beauty of Alaska with its breathtaking landscapes and endless outdoor activities. Whether it's hiking, fishing, or skiing, Alaska offers a unique lifestyle that enhances your well-being. Discover the beauty of Alaska with Beacon OHSS – Your Gateway to a Healthier Future!

Ready for a fulfilling career with Beacon OHSS – A Division of International SOS? Apply now and be part of a team that values your well-being and success.

Benefits

• Competitive wage negotiable based on experience
• Medical, Dental, Vision, 401K, Short/Long term disability, Life Insurance, AD&D coverage, Pet insurance, EAP, and PTO
• Personalized and comprehensive training
• Ongoing clinical and back-office support

Opportunity

We are looking for an in-person full time (Monday to Friday) Medical Records Technician for our clinic in Anchorage, AK. The primary duties of this role involve the maintenance, filing, distribution and quality control of patient records, which includes medical and COVID testing records.  The position is responsible for disbursing patient test results and related information to clients according to established federal, non-federal and organizational standards.  

The ideal candidate must have the ability to prioritize, multitask and manage paper and electronic information/data.  This position requires proficiency in Outlook, Excel, Word and Adobe.  The Medical Records Technician is accountable for accurate storage and filing of patient records and related information, timely response to client questions and support needs, and delivery of excellent customer service. This position routinely performs research and processing of requests for clients, third party administrators and private patients. 

• Administrative Proficiency: Leverage your proficiency in Outlook, Excel, Word, and Adobe to manage both paper and electronic information. Demonstrate the ability to prioritize, multitask, and perform research and processing of requests for clients, third-party administrators, and private patients.

• Customer-Centric Accountability: As a vital team member, we count on the accurate storage and filing of patient records, timely response to client inquiries, and delivering excellent customer service. Uphold all Beacon core values, ensuring compliance with policies and procedures.

• Adaptability and Continuous Improvement: We value a positive attitude toward change, demonstrating critical thinking and problem-solving skills. Stay current and competent in industry knowledge and clinical skills, showcasing flexibility and adaptability in a dynamic healthcare environment.

Qualifications

• Highschool diploma or equivalent
• Minimum of 5 years experience working as a Medical Records Technician 
• Prior experience in the medical field preferred
• Proficient in MS Office

Key responsibilities

• Support all Beacon core values.
• Comply with all applicable policies and procedures.
• Display a positive attitude toward change.
• Demonstrate critical thinking and problem-solving skills.
• Remain current and competent in industry, service area scope, and clinical skills necessary to meet the responsibilities of the position.
• Ensure a customer service focus is maintained.
• Demonstrate clear, understandable, and effective verbal and written communication.
• Provide consistent and regular feedback to Director of Clinical Services.
• Communicate with customers to ensure they are satisfied, and their needs are met.

Technical Skills

• Follow Standards of Care, Standards of Practice, Code of Ethics, and Policies and Procedures.
• Comply with the regulatory agency rules and regulations to assure compliance with federal, state, and local requirements.
• Demonstrate ability to multi-task and carry out customer service and administrative components of the position.
• Demonstrate flexibility and the ability to adapt to change.
• Ensure that standards of care are met and procedures are followed.
• Ability to perform and/or understand all technical aspects of service area (UA collections, BATs, audiograms, RMA/PFTs, FCEs, Fits, vitals, laboratory services, radiology services, EKGs, and overall patient triage).
• Understanding of operating systems (Drug & Alcohol & OH systems).
• Perform other duties as assigned.

Physical Demands

Work conditions are such that significant time will be spent walking, standing, stooping, sitting, and include some lifting.

Contingencies

Offer contingent upon ability to pass pre-employment drug testing (federal panel), physical exam, background check and motor vehicle report.