Registered Nurse

About the company

International SOS is a global leader in travel risk management services, with a dedicated workforce of over 12,000 professionals worldwide. We are committed to safeguarding the health, safety, and well-being of individuals, providing unparalleled support and services wherever they are. Our Assistance Centre provides 24/7 international health and security assistance to members travelling or living overseas. Staffed by a network of medical, security, aviation, and logistics specialists, we prepare customers before departure, assist them while abroad, and provide assistance whenever they have a question or concern.

About the Role

As a Registered Nurse within our assistance services, you’ll be at the centre of complex, real-time case management, delivering telephonic clinical support, monitoring patient care overseas, and coordinating medical evacuations across the globe.

You’ll combine clinical expertise with fast decision-making to:

• Deliver professional telephone triage and medical advice to a global client base
• Liaise with international medical professionals to obtain medical assessments for patients who are hospitalised or being treated overseas.
• Make critical decisions around medical evacuations and repatriations
• Coordinate care across multidisciplinary teams (medical, aviation, operations)
• Maintain accurate and timely case documentation in a dynamic 24/7 environment

The role operates within a rotating roster on a 12 hour shift pattern between 7am to 10pm (no night shifts) within our Sydney Office setting. 

About you

• Minimum of 3 years of experience in hospital nursing as a registered nurse.
• Australian Nursing Registration without any conditions is a mandatory requirement.
• Experience in either Emergency, Critical Care, RN Paramedic is advantageous
• Proficiency in Word and Excel
• Strong communication skills in English
• Ability to work on-site from our Sydney Office
• Must hold full working rights in Australia

Benefits

• Comprehensive structured 8-week training induction program
• Structured remuneration and career progression program, enabling you to grow your career within a global organisation
• Collaboration with colleagues from other assistance centres located in each region to gain an international perspective on world topics and issues
• Enjoy rewards for your contributions, including service awards
• You may have the unique opportunity to accompany and assist patients during medical movements worldwide as a medical escort for our esteemed clients