HR & Payroll Officer

The Company

International SOS
International SOS is a global leader in travel risk management services, with a dedicated workforce of over 12,000 professionals worldwide. We are committed to safeguarding the health, safety, and well-being of individuals, providing unparalleled support and services wherever they are. Our Assistance Centre provides 24/7 international health and security assistance to members travelling or living overseas. Staffed by a network of medical, security, aviation, and logistics specialists, we prepare customers before departure, assist them while abroad, and provide assistance whenever they have a question or concern.

• Work 5 days a week in the office. Monday to Friday office hours
• Max Term Full time contract from Nov 2025 till July 2026 (Mat leave cover)
• Join a leading global medical and travel security services organisation

Provide end-to-end onboarding and off boarding, contract support across the Australia and New Zealand business. 

About the role

In this role, you will provide HR and Payroll administrative and system support, including employee records maintenance, Payroll and HR System upkeep maintenance and other end to end HR and Payroll process. Key duties:

• Generate contracts and administration requests
• Responsible for the maintenance of all employee data for both the HRIS and payroll systems
• Maintain the learning and development database so that all information is current and accurate
• Meet and greet Visitors/Clients to the International SOS reception
• Answer & direct incoming calls on the switchboard to the correct people in the business
• Provide administrative support to the wider HR team as required 

About you

• + 2 years previous Payroll and HR Administration experience
• Customer Service experience
• Previous demonstrated experience with computerised payroll systems and knowledge of rostering and timekeeping systems
• Knowledge of Fair Work Act and Award framework
• Strong Microsoft Office skills, Chris 21 is very desirable
• Strong written and verbal communication skills

Benefits

• Opportunities to expand your career working within a multinational company with a history of year-on-year growth
• A welcoming, diverse, and supportive office environment with daily breakfast and much more!
• Ongoing training and development opportunities
• Exclusive discounts on health insurance, airlines, technology, and more

Don’t miss out on this unique opportunity, click Apply now!

Please note: Only suitable shortlisted candidates will be contacted.

At International SOS, we cultivate a supportive atmosphere where everyone can thrive. We encourage applicants from all ages and backgrounds, including Aboriginal and Torres Strait Islander peoples, disabled people, diverse genders, cultures, and languages, LGBTQIA+ identities, neurodivergent individuals and veterans to apply. We value your unique perspectives and skills through our dedication to respect and care. As a truly global organisation; we operate in over 91 countries, with multicultural employees speaking over 100 languages and dialects.