Share this Job

Business Controller - International Operations

Date: 11-Nov-2022

Location: London, LND, GB

Company: International SOS

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

Key responsibilities:

-Partner with leaders of International Operations locations (London, Paris, Madrid, Milan, Frankfurt, Dubai, Geneva, Singapore, Australia and the US) and Local Finance teams and the Financial Controller MSAS to drive efficiency.
-Partner with Managers and Heads of Assistance throughout the monthly, quarterly and annual budget and planning’s processes.
-Drive understanding of financial performance of each Assistance Centre and how that corresponds to the Operational Performance and market conditions.
-Support monthly Capacity Planning/Staffing Model focusing on FTE / Functional Headcount and key drivers of overtime, annual leave and temp support 
-Manage discretionary costs like Travel, Training, and Consultancy etc, ensuring budget targets are achieved through tight control 
-Supporting transformation projects playing a key / lead role in regional transformation activity.
-Presentation of monthly results with GMA/HOA to senior management focusing on business drivers of the financial results.
-Manage budget, forecast, outlook and 3 Year Plan in accordance with Corporate guidelines
-Provide data for analysis of local operations, client profitability, business activities using relevant software
-Assist in financial modelling for business development, ad hoc projects and responding to tenders/RFQs
-Assisting in business, legal, tax and compliance reviews of contracts signed under the entities, also maintain and review contracts regularly.
-Assist General Managers in analysing the Assistance Platforms sizing across regions, and the Assistance Operations KPi’s and propose initiatives to improve efficiencies.
-Manage projects with a finance scope or/and if related to drive efficiency across the region.
-Working closely with the Finance Manager MSAS to:-
•    Ensure timely, complete and accurate monthly and quarterly reporting for International Operations and local management 
•    Manage General and Administration expenditure in line with budgets, re-forecasts and ensure compliance with General Affairs Policy and Procedures at all times.
•    Ensure accurate and substantiated annual budget and forecasting exercise for the International Operations
•    Manage the Dedicated Program around Network Services and ensure the recharge is aligned by the selling FC / CFO
•    Continuously review work processes to ensure efficient workflow to maximize staff efficiency.
•    Reorganization of the team to ensure maximum productivity
•    Champion, lead or implement new projects as necessary

About you:

•    Accounting qualification (ACCA or equivalent)
•    Demonstrated technical experience in a similar role, exposure to change management an advantage
•    Developed communication, presenting and networking skills to enable strong stakeholder relationships and influencing of senior decision makers within a demanding, complex matrix organisation
•    Successful management of a team and finance function
•    Fluent English, both verbal and written, a second language is an advantage
 •    Leadership skills including coaching, change management, motivating and performance
•    Personal drive for continuous improvement, customer service and excellence
•    Ability to work under pressure, deliver results and observe deadlines both personally and through influencing and management of a team
•    Evidence of strategic thinking in financial analysis and reporting
•    High standards of honesty and integrity

-Some travel may be required


#EUROPE #LI-Onsite

At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development.  We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2022.