Payroll and HR Operations Lead/Specialist

Essential Job Duties and Responsibilities:

The Payroll & HR Operations Lead/Specialist will drive and manage the end-to-end payroll processes for all employees in Singapore and Brunei, working closely with external vendors to ensure accuracy and compliance with internal policies, applicable laws, and regulations.

This role oversees payroll for 9 entities in Singapore, with 3 entities operating on bi-weekly payroll cycles. The incumbent will also play a key role in HR operations, employee lifecycle management, compensation & benefits operations, and employee relations.

Description:

Payroll Management:

• Drive and manage payroll processes for all Singapore and Brunei employees, ensuring accuracy, timely payments, and compliance with internal policies, laws, and regulations.
• Oversee payroll for 9 entities in Singapore, including 3 entities with bi-weekly payroll cycles.
• Ensure accurate payroll reconciliations and timely distribution of payroll reports to finance teams for accounting purposes.
• Ensure successful completion of payroll audits for all entities under Singapore payroll.

Employee Lifecycle Support:

• Support HR Operations in managing the employee lifecycle, particularly in offboarding (e.g., issuing resignation acceptance letters for managerial level and above).
• Ensure accurate compensation-related data is maintained in MyHR and HRBlizz systems.

Tax and Statutory Submissions:

• Submit tax clearance for foreign employees and manage mandatory claims to statutory authorities (e.g., maternity, paternity, childcare leave, NSmen reservist, IR8A submission).

HR Guidance & Employee Relations:

• Provide HR guidance on compensation and benefits matters for Singapore site.
• Manage employee relations and grievances for Medical Services (MS) employees in Singapore and Brunei.
• Act as HR representative in bi-weekly Singapore Brunei MS Operations meetings.
• Serve as HR focal point for audits relating to Singapore Brunei MS.
• Manage annual renewal of Brunei workmen compensation insurance.

Bonus & Merit Increment Process:

• Administer the annual bonus and merit increment processes for MS employees in Singapore and Brunei.

Reports Support:

• Support in routine or ad hoc surveys reporting

Requirements

• Minimum Diploma and above in any discipline preferably in Human Resources, Business Administration, Accountancy or Economics
• Minimum (5) years of Payroll and/or HR operations experience. Strong understanding of Singapore taxes and social contributions, etc.
• Strong knowledge of major HR Management Systems (e.g. SuccessFactors etc)
• Familiar with payroll related systems and have experience in working with various types of payroll vendor
• IT literate and proficient in the usage of contemporary computer software including Microsoft Office, especially in MS Excel
• Possess high numeric, analytical mind with sharp attention to detail
• Well organized and meticulous
• Good time management and ability to prioritize
• Good operational experience within fast pace and complex multinational environment
• Good verbal and written communication skills
• Ability to maintain confidential information with discretion and diplomacy