Human Resources Generalist

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home.

Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities.

With 12,000 staff (including 5,200 medical and behavioural health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care

About The Role

This role is responsible for providing human resources and employee relations support to management and deployed employees while working in Doha, Qatar. Must maintain absolute confidentiality and work with Headquarters to resolve issues in a fair and consistent manner. Provides general and targeted training to staff. Conducts employee relations investigations

Key responsibilities

• Input new hires, process I-9 and confirm E-Verify authorization status, employee change of status and termination data into the HRIS and troubleshoot as needed
• Administering on-boarding, off-boarding, and troubleshoot benefits enrollment and other activities.
• Creation and maintenance of personnel files and documents.
• Manages the employee exit process, collecting and analyzing turnover to detect trends which may indicate changes in employee morale. Conduct exit interviews to assess and gain feedback.
• Provides day-to-day guidance to managers regarding company policies and practices, terminations, coaching & counseling, safety, and training processes.

Job Profile