Registered Nurse - After Hours Health Advice Service

Requisition Number:  51875
Location: 

Sydney, NSW, AU, 2113

About the role

  • Location: Work From Home

Work away from a hospital environment

As part of supporting clients within the Australian Immigration Detention Network, the role would cover case management and telehealth where you can:

  • Apply acquired clinical nursing skills into a different healthcare environment to manage diverse acute and chronic medical conditions
  • Analyze, assess and review relevant medical records using your triage skills to identify and act on urgent medical cases.

Key responsibilities

  • Answer incoming telephone calls and responds to queries and requests pertaining to the healthcare management of clients within scope of role.
  • Coordinate healthcare service of the highest quality and prioritizing safety on the basis of clinical need.
  • Complete accurate reporting and documentation of each call (including the recommendation(s) made as outlined in the Standard Operating Procedures.
  • Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner.
  • Escalate Medical and Procedural issues concisely and efficiently to the appropriate point of escalation for issues that are out of scope of guidelines or professional limitations.
  • Review clients' medical records and provide relevant medical history to hospitals/ health facilities after hours.
  • Triage client conditions in a clinically appropriate and timely manner.
  • Handover and document outcomes of calls to the appropriate stakeholders

About you

  • Unconditional AHPRA License as a Registered Nurse 

  • Minimum of 3 years clinical experience as a Registered Nurse in a hospital setting 

  • Excellent written, interpersonal and oral communication skills 

  • Computer literate with a good knowledge of MS Word, Outlook and have experience with using patient record systems 

  • Hold working full working rights. (working holiday visa applicants are considered).

Working Structure

  • 24/7 rotating roster
  • 12 hour shifts; night shifts 7pm to 7am
  • Weekend Shift (7AM to 7PM or 7PM to 7AM)
  • 8 week roster planned and organized minimum of 2 weeks in advance.
  • Paid training period of 4-6 weeks
  • Max Term Part-Time until 10 December 2024