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Travel Concierge Specialist - REMOTE - US

Requisition Number:  34195
Location: 

US

Aspire Lifestyle Travel Concierge Specialist

 

Travel Specialist/Travel Concierge - Hourly - Work From Home Opportunity

 

We are offering $500 to those that certify from training!

 

Hiring in the following states: AZ, FL, GA, NC, PA, TN, TX, NV, SC &VA

 

Do you have experience in the Travel, Airline or Hospitality industry and a passion for guest service? Then this role is for you!

Job Description:

 

Aspire Lifestyles is a global leader and industry pioneer with nearly 30 years of experience designing and managing high performance concierge programs and customer loyalty solutions.

 

At Aspire Lifestyles we pride ourselves on delivering extraordinary experiences every time to our customers. We are proud of our passion for innovation, culture of teamwork, and opportunities for growth. Your experience matters and we value you as a contributor. If you are someone that is flexible, maintains a positive attitude, and strives to deliver extraordinary experiences…every time, then consider Aspire your new home.

 

We offer a comprehensive benefit package to ensure you and your immediate family are taken care of. Included in our offerings, but not limited to are the following benefits/perks you will receive as an Aspire team member:

 

  • Premium Shared Comprehensive Medical, Dental & Vision Insurance - Eligible after 30 days of employment

 

  • Generous 401(k) Plan

 

  • Paid Time Off Program

 

  • Continued Learning & Development Opportunities - Online Training Portal

 

Aspire Lifestyles Americas, Inc. is looking for hourly full-time Travel Specialist/Travel Concierge dedicated to delivering flawless and personalized customer service to high-end clientele.

 

The individual selected for this role will be responsible for fulfilling a variety of inbound travel & lifestyle requests via phone, email and/or chat.

 

Success in this role will be defined by the candidate's ability to create a personalized travel experience in a professional and efficient manner while relying on former experience and a strong understanding both domestic and international travel.

 

The individual most suited for this position will come with knowledge of travel itineraries which include but are not limited to; airline, hotel/resort, car rental, excursions & cruise booking. Elevating the client's experience through recommendation and an understanding of additional leisure booking experiences in entertainment, events, dining, personal shopping, and other requests will be a key element of this role.

 

The program that support this high-profile client operates 24/7 – 365 days a year; therefore, we ask that all Travel Specialist/Travel Concierge maintain flexibility in their schedule. Weekends will be required, and current available shifts are during the afternoons and evenings. Overnight opportunity may also be available, if you are interested.

 

Schedule options include a 5 day workweek at 8hrs /day or a 4 day work week at 10hrs / day.

Work From Home Requirements:

 

This is a full-time work from home opportunity that will allow you to share your passion of travel all from the comfort of your home office! Prior to starting with us your home office must meet the following requirements:

 

  • Your workspace must be private and at-home. It must be free of noises/distractions. You must make certain that you have a desk, ergonomically sound office chair, shredder and an entry/exit to your space with a lockable door.

 

  • You must already have (or be able to obtain 1 week prior to your start date) high speed internet access with a min download speed of 25mbps and a min upload speed of 5mbps.

 

  • Wired internet connection (cannot use Wi-Fi connection) capable of continuously supporting excellent call quality and high-speed response rate. Internet connection must be connected to modem /router through hard cable/ethernet cord.·

 

  • Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

 

  • In addition, you must have a smart device (i.e. smart phone, i-pad or other tablet) which may be used for two-factor authentication for login security.

 

The company will provide you with everything else you will need to ensure you are successful in your role! We provide you a 6-week virtual instructor-led paid training and the next scheduled training date for this role will be June 2022and most likely during the hours of 10:00am - 7:30am EST Monday – Friday.

Qualifications:

 

If you have an interest in Aspire Lifestyles Americas Inc and meet each of the qualifications listed below, then what are you waiting for? Apply today.

 

  • High School Diploma or Equivalent is required, have some college experience or more that is great too!

 

  • This role will be assisting with travel-related inquiries therefore a minimum of 3 years experience in the travel industry is required - experience in travel booking, travel coordination a huge plus and if you have international travel experience, even better.

 

  • Knowing travel language is a great skill that will help you be successful in this role and also having experience navigating travel systems; therefore, experience with non-proprietary GDS systems (SABRE Preferred) preferred.

 

  • You won't be able to recommend great places to go if you don't LOVE TRAVEL - Passion for geography, global travel, excursions, events, dining and culture is required.

 

  • Our high-end customers really enjoy interacting with our team members and we offer unique and personalized service. So if you have a strong ability to communicate and write in a polished, educated, and professional manner, then this is a great opportunity for you.

 

  • Confidence is key to building, maintaining and sustaining positive and professional client/partner relationships. If you have the ability to earn trust and achieve results, then apply today.

 

  • This opportunity is dedicated towards being Extraordinary Every Time and this means you must have a proven ability to independently fulfill high profile & fast-paced inbound requests and resolve complex situations.

 

Equal Employer Opportunity

 

Aspire Lifestyles Americas, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.