Content Manager, Americas

Requisition Number: 54088

Location:

ON, CA

The Content Manager, Americas is responsible for supporting the Americas Region in completing Content projects while working closely with the Group Content Team. The ideal candidate will be a quick learner, comfortable working on multiple projects in parallel.

This role will be tasked with coordinating projects while also being a hands-on participant on those projects. This position will require working with internal teams as well as third-parties to ensure projects are completed and approved on time.

The candidate will be expected to become an expert in one or more of the following areas: Content Management, Campaign Marketing, Transcreation. In-house training will be provided.

Key Responsibilities

· Collaborate with Client teams on projects where Content support is required

· Coordinate Americas Digital Content projects

· Work closely with Group Content Team to ensure alignment and leverage for training/support

· Develop standardized Marketing Campaign templates and operations processes

· Learn CMS and become product SME over time

· Document Content processes and SLAs, as well as project requirements, as needed

· Manage third-party content vendors and consultants

· Work with Service Delivery, Partnerships, and Client teams to assess content needs and develop recommendation for new content products

· Prepare and present project updates to internal stakeholders

· Represent Content Team at Client meetings, as needed

· Attends meetings and trainings, as required

· Other duties as assigned.

Required Skills and Knowledge

· Strong computer and internet skills. Able to learn quickly in a technical environment

· Working knowledge of Microsoft Office programs, including PowerPoint, required

· Demonstrated communication, writing, editing skills required

· Interest in primary Concierge recommendation categories (Travel/Dining/Lifestyle), as well as Travel experience preferred

· Experience working with CMS products, and/or project collaboration products (e.g. Jira) a plus

· Fluent in Brazilian Portuguese and English

Required Work Experience

· 5-10 years of Project Management, Marketing, Content Development and/or similar experience required

· Experience collaborating with a remote team preferred

Required Qualifications

· Bachelor’s degree required

· Degree and/or certifications related to Business, Content, Communications, Marketing preferred

Required Languages

· English

· Brazilian Portuguese

Travel / Rotation Requirements

· Ability to work non-standard hours, as needed, to communicate with global team

· Travel as needed

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.